Program Director Homeless Shelter Job at Carter Lard Consulting, Long Island City, NY

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  • Carter Lard Consulting
  • Long Island City, NY

Job Description

Program Director Homeless Services

Long Island City, Queens, NY

Salary 90k

Summary:

Oversee the daily operational and social services management of our Families with Children shelter site. This position will ensure the delivery of quality services to all clients on a 24-hour basis as per the approved DHS policies, procedures, and standards.

Responsibilities:

  • Vetting, training, oversight of daily operations and contract compliance or reporting for shelter
  • Collaborate with Senior Leadership to vet, credential, equip/supply, and conduct training for all shelter personnel in providing exceptional shelter support that is culturally competent for all guests
  • Flexible hours are required with the need for 24/7 emergency availability rotating with team members
  • Improve programs and processes to build systems of finding permanent housing
  • Maintain standards of HIPAA compliance with all client communications
  • Maintain a high level of industry knowledge and keep us up to date with changes required/recommended in the shelter operations.
  • Ensure that charts and recording systems meet proper service control and standards, including DHS, OTDA and other regulatory agencies.

Qualifications:

  • Minimum Master's Degree, preferably in Social Work, Psychology, Human Service or related field with DHS experience for Tier 2 and migrant site experiences
  • Minimum five years' experience in supervision or management

  • Minimum five years' experience in a residential agency or DHS licensed facility.
  • Excellent written and oral communication skills. Ability to interact effectively with all populations served with an emphasis on cultural sensitivity.
  • Strong knowledge of CARES

Job Tags

Permanent employment, Full time, Contract work, Flexible hours

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