Job Description

Only W2

Remote Position

JOB DESCRIPTION:

Major purpose:

• Reconciles customer payments accurately and timely, identifies and resolves payment discrepancies, and answers inquiries as needed.
• Answer phones calls accepting customer payments and other related inquiries
• Reviews and understands customer's accounts and transaction history before applying payments, as well as before creating credits or debits
• Supports Finance department with data entry, journal entries, and month-end account reconciliations
• Informs management timely of any re-occurring errors or issues, and recommends possible solutions to resolve the issues.

Major responsibilities and duties:

• Collaborates with team members regarding the cash application processes in order to improve the overall effectiveness of the process.
• Provides business partners written and verbal communications regarding what is needed in order for customer's payment to be applied correctly
• Performs other account receivable duties as assigned
• Works closely with internal business partners to ensure customers are satisfied and funds are applied appropriately.

Requirements:

• High school diploma or equivalent; some college and/or specialized training preferred
• Minimum 1-2 years experience in Account Receivable
• Microsoft Excel Experience preferred.
• Demonstrated ability for speed, task accuracy and Problem Solving
• Demonstrated strong organizational skills
• Proven ability to plan, set priorities, and follow up on tasks.
• Excellent communication skills (listening, verbal, written, and customer service skills).
• Ability to work effectively on teams and build professional relationships.

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