Work‑From‑Home Live Chat Agent Job at Dumarey USA, LLC, Plymouth, MI

VnRyeDIzSDRDTTAvUUFYcmRrdVY3MlNKL0E9PQ==
  • Dumarey USA, LLC
  • Plymouth, MI

Job Description

Job Overview

We’re looking for a dependable and customer‑focused Live Chat Agent to join our remote support team. In this role, you’ll assist customers through online chat, answer questions, resolve issues, and provide a positive experience with every interaction. This position is ideal for someone who communicates clearly, types quickly, and enjoys helping people.

Key Responsibilities

  • Respond to customer inquiries through live chat in a timely, professional manner
  • Provide accurate information, troubleshooting steps, and guidance
  • Document interactions and update customer records
  • Follow scripts and guidelines while still sounding natural and personable
  • Escalate issues when needed
  • Maintain a calm, friendly tone even during challenging conversations
  • Meet daily and weekly performance goals

Qualifications

  • High school diploma or equivalent
  • Strong typing and communication skills
  • Comfortable using chat platforms and basic computer tools
  • Ability to multitask and stay organized
  • Reliable internet connection and quiet workspace
  • Customer service experience is a plus but not required

Preferred Skills (Not Required)

  • Experience with CRM or ticketing systems
  • Prior remote work experience
  • Ability to handle high‑volume chat environments

Work Environment

  • 100% remote
  • Flexible scheduling options
  • Training provided
  • Supportive team and clear workflows

Compensation

Competitive pay based on experience, with opportunities for advancement in customer support and administrative roles.

How to Apply

Submit your resume and contact information. Selected candidates will be invited to a virtual chat‑based interview.
If you want, I can also create:

  • a shorter version for Indeed/ZipRecruiter
  • a more corporate version

Job Tags

Full time, Part time, Work experience placement, Remote work, Work from home, Flexible hours

Similar Jobs

Nalley Consulting

Intel Planner (Intel Plans Integration) - Senior Job at Nalley Consulting

Nalley Consulting is seeking a Senior-level Intel Planner (Intel Plans Integration) at Fort Meade, MD. Location: Fort Meade, MD. -- OPS Office : J2P LCAT: Senior Clearance required: TC/SCI; only candidates with current CI polys will be considered per client... 

Confidential

Experienced Assembly Job at Confidential

 ...team. In this role, you will be responsible for supporting the assembly and production processes within a dynamic manufacturing facility...  ...that have experience in assembly in semiconductors or medical assembly. salary: $21 - $30 per hour shift: First work... 

Norris Post-Acute and Rehabilitation Center

Licensed Practical Nurse (LPN) - Day Shift - Full-Time Job at Norris Post-Acute and Rehabilitation Center

 ...Licensed Practical Nurse (LPN) Day Shift Full-Time About Us At Norris Post-Acute and Rehabilitation Center in Andersonville, TN, we are: New grad friendly Family oriented Teamwork driven Unique! Join our growing team at Norris Post-Acute and... 

The Shops at Farmington Valley

Hair Stylist Needed at Snip It’s Job at The Shops at Farmington Valley

Hair Stylist Needed at Snip ItsSep 27JOB DESCRIPTION SNIP-ITS HAIR STYLIST Overview of the Position Snip-its is a leading kids salon franchise with 50 locations throughout the United States that has been operating for more than 25 years! Our fully equipped... 

Cramer Fish Sciences

MOLECULAR BIOLOGY / GENETICS TECHNICIAN Job at Cramer Fish Sciences

 ...Cramer Fish Sciences (CFS) is seeking an entry-level MOLECULAR BIOLOGY / GENETICS TECHNICIAN to join our Genidaqs Laboratory in West Sacramento, CA. This full-time position is ideal for early-career professionals looking to build hands-on experience in molecular biology...