Job Description

About

Our client is a leading provider of critical power solutions, specializing in the sales and service of uninterruptible power supplies, batteries, and supporting infrastructure, including emergency generators, switchgear, and HVAC systems. With over two decades in the industry, they've built a strong reputation for quality, reliability, and exceptional customer satisfaction.

They pride themselves on a work-life balance culture and a team-oriented environment.

The Role

Looking for an experienced UPS Field Service Engineer based in the St. Louis, Missouri area. You'll independently manage preventative maintenance and emergency service for critical power equipment, including UPS systems, Power Distribution Units (PDUs), bypass cabinets, and battery systems. This is a field-based position requiring strong technical ability, self-motivation, and excellent customer communication skills.

Key responsibilities include:

• Scheduling and conducting preventative maintenance independently
• Responding to emergency calls 24/7 when required
• Troubleshooting and repairing critical power systems to minimize downtime
• Educating customers on equipment operation and best practices
• Identifying sales opportunities and recommending relevant products
• Mentoring junior team members and supporting equipment commissioning
• Handling battery installation, removal, and disposal

Requirements

• Associate's degree in Electrical/Electronic Engineering Technology or related field
• Minimum 3 years of experience servicing, troubleshooting, and maintaining critical power or similar equipment
• Strong written and verbal communication skills
• Proficiency in MS Outlook, Word, and Excel
• Valid driver's license and current auto insurance
• Ability to regularly lift up to 50 lbs

Nice to have:

• Factory training on major UPS brands
• Proficiency with electrical/electronic test equipment
• Ability to read electrical schematics and line diagrams
• Working knowledge of Ohm's Law and electronic theory

What's on Offer

• Competitive salary ($90K–$125K depending on experience)
• Work-life balance with a remote-based schedule
• Supportive, team-oriented culture
• Ongoing product-specific training and professional development
• Recognised as a Top Workplace four years running

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