Technical Writer Job at Insight Global, West Chester, PA

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  • Insight Global
  • West Chester, PA

Job Description

JOB DESCRIPTION:

Insight Global is assisting one of our clients in identifying a Technical Writer. We are seeking a technical writer who learns products quickly and translates engineering information into clear documentation. The role supports both customer-facing and internal materials and includes direct interaction with software interfaces to verify procedures and capture guidance.

Key Responsibilities:

  • Interact closely with engineers to collect product information and understand product features and capabilities at a technical level
  • Digest brief engineering notes and informal conversations to draft extensive prose text for both internal procedure documents and external user manuals, how-to guides, and FAQs
  • Polish and refine rough engineering diagrams into an externally presentable quality
  • Interact with product User Interfaces to take screenshots and verify step-by-step procedures
  • Proofread and format text and images into attractive marketing material
  • Track active needs and deadlines for material

REQUIREMENTS:

  • Excellent copywriting, grammar, and proofreading skills (example portfolio preferred)
  • Motivated to understand how electronic products work
  • Responsible, thorough, and detail-oriented
  • Interested in direct interaction with engineers and gathering disparate information
  • Familiarity with Microsoft Word and Microsoft PowerPoint

PLUSSES:

  • Minimum two years of experience in a related position or field is a plus
  • A certificate or degree in Technical Communications or equivalent is a plus
  • Familiarity with the Markdown language and the Sphinx documentation generator is a plus

Job Tags

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