Supervisor- Ambulatory Care Call Center Job at Temple University Health System, Philadelphia, PA

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  • Temple University Health System
  • Philadelphia, PA

Job Description

Your Tomorrow is Here!

As one of the first cancer hospitals in the country Fox Chase Cancer Center has been a national leader in cancer treatment research and prevention for more than 100 years. Fox Chase Cancer Center part of the Temple University Health System is committed to providing the best treatment options for our patients and delivering that care with compassion.

At Fox Chase we consider defeating cancer to be our calling. Our unique culture allows employees to work collaboratively with a single shared focus regardless of which department theyre in.

Its essential for us to recruit not only the best talent in hospital care but hire well-qualified prospective employees who are committed to serving our patients with the passion and excellence for which Fox Chase is known. Apply today to be part of the future of prevailing over cancer.

Your Tomorrow is Here!


Temple Health is a dynamic network of outstanding hospitals specialty centers and physician practices that is advancing the fight against disease pushing the boundaries of medical science and educating future healthcare professionals. Temple Health consists of Temple University Hospital (TUH) Fox Chase Cancer Center TUH-Jeanes Campus TUH-Episcopal Campus TUH-Northeastern Campus Temple Physicians Inc. and Temple Transport Team. Temple Health is proudly affiliated with the Lewis Katz School of Medicine at Temple University.

To support this mission Temple Health is continuously recruiting top talent to join its diverse 10000 strong workforce that fosters a healthy safe and productive environment for its patients visitors students and colleagues alike. At Temple Health your tomorrow is here!

Equal Opportunity Employer/Veterans/Disabled

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin or protected veteran status and will not be discriminated against on the basis of disability.

The Supervisor Ambulatory Care Call Center Operations will be responsible for successfully supervising the organizational and administrative operations of the NPO Phone Triage and Central Scheduling teams. Supporting the Manager Ambulatory Care Ops this position will be responsible for time labor management team performance and issue resolution. This position will also collaborate with the clinical teams; namely nurse navigation the phone triage nursing team and the clinics/network sites to ensure accurate appointment scheduling for new and return patients and proper triaging of patient triage calls.

Education
High School Diploma or Equivalent Required
Associates Degree in related field Preferred

Experience
2 years experience in a supervisory/lead role Required
2 years experience in a healthcare-related setting Required
General Experience with and knowledge of hospital scheduling and billing systems
preferably Epic Required

Licenses

Required Experience:

Manager

Job Tags

Full time

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