Job Description

Job Summary

As a Senior Internal Communications Specialist, you are responsible for developing and executing internal communication strategies that inform, engage, and connect associates across the organization. You ensure consistent, clear, and timely messaging that supports business objectives, strengthens company culture, and aligns employees with the company’s vision, values, and priorities.

In this role, you work closely with leadership, marketing, HR, and department heads to craft messaging and communication plans that support change management, associate engagement, and cross-functional collaboration.

Responsibilities

Strategy Development & Leadership Communication

• Develop and manage internal communication strategies and campaigns that support company initiatives, events, and leadership priorities.
• Serve as a communication partner for HR, operations, and executive leadership, translating complex initiatives into clear and accessible messaging.
• Support communication planning for organizational changes, program rollouts, policy updates, and crisis communication.

Content Creation & Channel Management

• Write, edit, and distribute high-quality content across internal channels, including email, intranet, digital signage, newsletters, video scripts, and event materials.
• Manage the editorial calendar for internal communications and oversee internal messaging cadence.

Collaboration & Alignment

• Collaborate with the external communications and marketing teams to ensure messaging alignment and brand consistency.

Measurement & Improvement

• Measure the effectiveness of internal communications using engagement data, feedback tools, and performance metrics.
• Continuously improve and innovate internal communication methods, tools, and channels based on employee needs and feedback.

General Support

• Perform any other duties as assigned or required to support the company's overall operations and objectives.

Requirements

All potential hires are subject to pre-employment checks which include but are not limited to background checks, drug screenings, and motor vehicle record checks.

• Bachelor’s degree in Communications, Public Relations, Marketing, or related field
• 5+ years of experience in internal or corporate communications, preferably in a multi-location or operationally complex environment
• Exceptional writing, editing, and storytelling skills with attention to tone and clarity
• Strong project management skills and ability to manage multiple priorities under tight deadlines
• Proactive, resourceful, and highly collaborative
• Experience with intranet platforms, email campaign tools, and internal communication measurement tools preferred
• Comfortable engaging with senior leaders and adapting communication for diverse employee audiences
• Additional knowledge, skills, and abilities necessary for the successful execution of assigned duties.

What You’ll Need for Success

• Subject Matter Expertise: Proficiency within the marketing department, demonstrating deep knowledge and understanding of marketing principles.
• Accountability: self-motivated, structured in your work, humble, eager to learn, deadline driven, able to prioritize and the ability to be coached.
• Collaborative: hard working and a team player.
• Creativity
• Strategic collaboration across departments within the organization.
• Continued education for further learning within the marketing space.

Benefits of Joining the Team

Benefits Built For YOU ! At Carolina Handling, taking care of Associates is our utmost priority. We are pleased to offer a comprehensive benefit program to protect your health, your family, and your way of life.

• Health Benefits:
• Medical, Dental and Vision Insurance, Prescription Drug Plan.
• Financial and Tax-Saving Benefits:
• Company-paid Disability, Life and AD&D Insurance; 401(k) plan with company match and profit sharing; Flexible Spending Accounts, Health Savings Account, and Dependent Care Account.
• Additional Benefits:
• Critical Illness, Legal Services, Identity Theft Protection, and Pet Insurance.
• Company Benefits:
• Paid Time Off, Employee Assistance Program, Tuition Reimbursement, Milestone & Anniversary Gifts, Philanthropy/ Corporate Contributions, Associate Giving Fund, and Discount Programs.

Comprehensive Perks Package Including:

• Technology and Home Office Setup: This includes a laptop, dual monitors, a docking station, and a wireless keyboard and mouse.
• Flexible Work Arrangements
• Professional Development Opportunities: This includes training programs and tuition reimbursement for further education or certifications.
• Career Growth and Advancement: With opportunities for internal mobility, mentorship programs, and leadership development initiatives, you can take your career to the next level with us.
• Company-sponsored social events and team-building activities.
• Employee recognition program

Physical Requirements & Working Conditions

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job unless it causes undue hardship.

This position is classified as sedentary work, which requires the ability to remain stationary for extended periods while occasionally moving within the office to complete tasks. Physical demands include the ability to frequently lift and/or move objects weighing up to 10 pounds and occasionally up to 25 pounds. Manual dexterity is necessary for computer operation, writing, and handling materials. Clear articulation and voice control are essential for effective communication with both internal and external customers via telephone. Specific vision abilities essential for this role include close vision, peripheral vision, and the ability to adjust focus.

While the role involves regular interaction with internal and external customers in a dynamic office environment, occasional exposure to shop environments and associated hazards may occur. The individual must effectively manage tight deadlines, shifting priorities, and a high volume of information flow while maintaining professionalism. Additionally, handling sensitive and confidential information is part of the job. Standard office equipment such as laptops and smartphones are regularly utilized, and noise levels typically range from low to moderate.

Travel Requirements: This position will require 10-15% travel, primarily consisting of regular day travel within the southeast region, with occasional overnight travel for meetings or conferences.

This job description is intended to outline the general nature and level of work being performed by individuals assigned to this position. It is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel. Management reserves the right to modify, add, or remove duties as necessary to meet business needs. This job description does not create a contract of employment between the company and the employee.

Don’t meet every requirement? Studies have shown that women, communities of color and historically underrepresented talent are less likely to apply to jobs unless they meet every single qualification. At Carolina Handling we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we strongly encourage you to apply. You may be just the right candidate for this or other roles!

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