Product Owner Patient Services Job at MCKESSON, Canada

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  • MCKESSON
  • Canada

Job Description

Salary: $99,100 - 132,100 per year Requirements:

  • We require a bachelors degree or equivalent practical experience.
  • We look for 7+ years of experience in product management or product ownership.
  • We need proven experience as a product owner in healthcare technology settings.
  • Experience with patient support programs, specialty pharmacy systems, or healthcare platforms is required.
  • A strong understanding of patient data, healthcare workflows, and data privacy considerations is essential.
  • Hands-on experience with Agile/Scrum methodologies is required.
  • We expect demonstrated skill in managing product backlogs, user stories, and documentation.
  • Experience working with cross-functional teams, including engineering, data, and UX, is required.
  • Experience with Biopharma Manufacturer programs or health benefits environments is preferred.
  • Exposure to system integrations such as APIs, EMR/EHR, and pharmacy systems is preferred.
  • Experience with digital health platforms or enterprise healthcare technologies is preferred.
  • A background in patient support program operations or specialty pharmacy services is preferred.
  • Strong stakeholder management across clinical, operational, and external partner groups is preferred.
  • Bilingual English/French is an asset.
Responsibilities:
  • We own and prioritize the product backlog to align delivery with patient, client, and business priorities.
  • We define and communicate a clear product vision and roadmap for Patient Services technology.
  • We build deep expertise in our patient support programs and Biopharma services, including internal and customer-facing workflows.
  • We partner with stakeholders to translate Biopharma Manufacturer priorities into product features and enhancements.
  • We lead the design and delivery of solutions that connect patient support programs with specialty pharmacy and healthcare systems.
  • We convert business needs into user stories, acceptance criteria, and detailed product documentation.
  • We drive Agile delivery through sprint planning, backlog refinement, stand-ups, and retrospectives.
  • We collaborate with engineering, UX, and data teams to deliver scalable healthcare technology solutions.
  • We ensure our products support patient data workflows, integrations, and compliance requirements.
  • We lead UAT and release activities to ensure quality and business readiness.
  • We monitor product performance and use data insights and KPIs to support continuous improvement.
  • We act as a bridge between business, technology, and external partners to improve the end-to-end patient experience.
Technologies:
  • Support
  • Product Owner
  • UX UI Design
  • Embedded

More:

We are McKesson, an impact-driven Fortune 10 company serving nearly every part of healthcare by delivering insights, products, and services that make quality care more accessible and affordable. We foster a culture where people can grow, make an impact, and bring new ideas, and this role offers a hybrid work arrangement with a minimum of two in-office days per week and occasional travel as needed. We also offer a competitive total rewards package, with base pay for this position ranging from $99,100 to $132,100, and may provide bonus or long-term incentive opportunities depending on performance, experience, skills, and market factors. We are committed to equal employment opportunity and welcome applicants from all backgrounds.

last updated 33 week of 2026

Job Tags

Full time, Work at office, 2 days per week

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