The Switchboard Telephone Operator / Emergency Dispatcher provides continuous, professional telephone and emergency communication services for the Northport VA Medical Center. The operator serves as a critical first point of contact for patients, staff, visitors, and emergency responders, ensuring timely call handling, accurate routing, and immediate response to emergency situations in accordance with VA policies and procedures.
• Answer all incoming calls within three (3) rings in a courteous, professional manner
• Route calls accurately to appropriate departments, clinics, wards, or personnel
• Assist with authorized local, long-distance, conference, collect, and international calls
• Operate Cisco Webex and Cisco Finesse telephone systems
• Maintain call logs and long-distance records
• Receive and prioritize emergency calls and alarms
• Activate Code Blue, overhead paging, radio, and crisis pager systems
• Dispatch Police, Fire, Medical, and Emergency communications
• Ensure confidentiality in compliance with HIPAA and Privacy Act
• High school diploma or equivalent
• Minimum one (1) year experience in switchboard, call center, or emergency communications
• Ability to work rotating shifts, weekends, and federal holidays
• Strong verbal communication skills
• Ability to work calmly under pressure
• Hospital or medical center experience
• Government or VA facility experience
• Multi-line telephone or paging system experience
• Completion of VA orientation and system training
• Minimum one (1) full week of on-the-job training per shift before independent duty
• Ongoing training per VA directives
• Must pass VA background investigation
• Must obtain VA-issued identification badge
PIb9b8a9d06fca-30492-40341341
...a real difference in their quality of life. About The Job:Privatus Care Solutions is offering exciting per diem opportunities for Registered Nurses (RN) who want to develop one-to-one relationships and deliver quality, personalized care in the privacy and comfort...
...efficiently operate all machinery Perform work in an environmentally conscious manner and reduce waste Ability to work all designated shifts Excellent attendance record Ability to work in a team environment Other duties as assigned Our Offering We will...
...grease, etc. Proficient at the operation of all machines and processes in the assigned cell. Make offsets to tools to produce good parts; preset tools as needed; calibrate probes and tool setter. Clear and correct common machine alarms including Automatic Tool...
...located in San Clemente is looking for an experienced LVN - Licensed Nurse to join our team! The Seville just opened September 2024 with... ...by Caregivers Obtains reports from caregivers before end of shift Gives report to oncoming Nurse Supervisory Responsibilities...
...speak with one of the leaders in our business. We would like you to consider joining our team. Finishers : ~ experienced color mixing specialist responsible for accurately preparing, stain matches for custom cabinetry ~color matching, glazing and distressing skills...