Job Description

The IT Vendor Manager will play a pivotal role in overseeing the lifecycle of multiple strategic 3rd party contracts. This role is responsible for ensuring that all parties adhere to the agreed terms, tracking key milestones, and managing renewals or amendments. The ideal candidate will be responsible for monitoring, analysis, compliance & reporting while working with other departments to ensure consistent compliance practices are followed.

What You Will Be Doing

• Leads supplier relationship management for critical system integration partners.
• Advises senior leadership (internal and external) on contracting strategy and negotiations.
• Negotiates complex contract issues independently.
• Leads the effort to identify, analyze, and improve existing business processes or create new ones within the department to meet new goals and objectives.
• Works closely with key stakeholders to ensure alignment.
• Acts as a primary liaison for the contracts team to PG&E’s Legal Department and other compliance departments (i.e., Risk).
• Provides active guidance, support, mentorship, and training to less experienced contract management staff.
• Develops and delivers contract management training to all stakeholders.
• Keeps track of program contracts and their associated obligations
• Analyzes contracts for potential compliance issues.
• Identifies and resolves discrepancies or non-compliance issues.
• Evaluates the effectiveness of compliance programs and procedures.
• Conducts audits and inspections to verify compliance.
• Communicates compliance requirements to all relevant stakeholders.
• Provides training and guidance on compliance procedures.
• Prepares reports on contract compliance activities and outcomes.

What Is Needed For This Role

• Bachelor’s degree or equivalent experience
• 7 - 9 years of direct experience in a similar role with the ability to navigate complex sourcing strategies and contract compliance for large-scale digital transformations (e.g., managing system integrator services and software professional services) while managing sophisticated contracts to minimize value leakage.
• Expertise in Monitoring, Analysis, Compliance, and Reporting—working collaboratively across departments to ensure consistent and effective compliance practices.
• Ability to review contracts that Strategic Sourcing creates and identify if the CWA (Contract Work Authorization) being put in place is in conflict with the MSA (Master Services Agreement)
• Ability to manage existing contracts, KPIs, and SLAs, and hold QBRs and scorecards
• Experience in presenting findings to leadership and recommending Contract improvement
• Experience managing conflict resolution between the business client and the supplier per the MSA

Desired Qualifications

• Master’s degree in a related discipline.
• Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and contract systems/applications (e.g., SRM, Ariba, SAP, scheduling tools).
• Project Management Professional (PMP) or Program Management Professional (PgMP) or Lean Six Sigma (Green or Black Belt)
• Utility industry background.

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