Job Description

This role is primarily focused on supporting evening operations, with additional compensation provided for evening, after-hours, and on-call coverage.

Job Description:

• Support and manage evening operations to ensure a smooth overnight workflow.
• Maintain clear and consistent communication via Slack, providing updates throughout the night on ongoing activities, issues, or changes.
• Proactively set the night shift up for success, ensuring the morning team is fully informed of any events, updates, or outstanding items from the overnight shift.
• Be available on-call after 23:00 (11:00 PM) to handle any situations that may arise.

About Us

At Jets.com, we deliver excellence and fun in equal measure. Our dynamic, collaborative environment fosters innovation while ensuring we kick butt as a team! As a Flight Coordinator, you’ll manage every aspect of client flight logistics—from sourcing and pricing to execution—while gaining hands-on exposure to aircraft markets, pricing strategies, and sourcing pools. We provide structured training to support your growth and success.

Key Responsibilities

• Aircraft Sourcing & Logistics: Coordinate and manage all aspects of flight logistics, sourcing aircraft and ensuring a seamless client experience from start to finish.
• Industry Expertise: Develop a strong understanding of aircraft pricing strategies, sourcing pools, and fulfillment options through hands-on experience and training.
• Vendor Relationships: Build and maintain relationships with aircraft operators, negotiating contracts and securing optimal pricing.
• Flight Management: Track, monitor, and manage flight schedules, ensuring clear and timely communication with clients, operators, and internal teams.
• Cross-Team Collaboration: Work closely with sales brokers and management, providing accurate updates and operational support.
• Confidentiality: Handle sensitive client and proprietary information with professionalism and discretion.
• Performance Goals: Consistently meet monthly flight coordination and margin goals.
• Evening & After-Hours Coverage: Support evening shifts, including nights, weekends, and off-hour rotations as part of a 24/7/365 operation.
• Perform additional duties as directed by management.

Qualifications

• Bachelor’s degree in a related field or equivalent experience in operations or a service-oriented environment.
• Ability to thrive in a fast-paced, multitasking environment.
• Strong verbal and written communication skills.
• Familiarity with FAA Part 135 operations is a plus.
• Strong analytical and problem-solving abilities.
• Proficiency in Microsoft Office (especially Excel) and comfort learning new systems.

Compensation

$26 per hour and may increase based on relevant experience , with additional pay for evening and after-hours shifts, plus the opportunity to earn performance-based incentives. Any work performed after 11:00 PM will be compensated with an additional three (3) hours of pay.

Please Note: This role requires flexibility and is best suited for candidates to be comfortable working evening shifts, nights, and weekends. It is not ideal for individuals with strict scheduling limitations.

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