Express Service Advisor job at Haddad Toyota Pittsfield, MA, US

Job Description

We are seeking a customer service-oriented individual with a keen attention to detail to join our team. The ideal candidate thrives in a high-energy, fast-paced environment, and is committed to delivering exceptional service. Willing to train the right candidate! Requirements:

High school diploma.
Valid driver's license.
Ability to thrive in a fast-paced environment.
Customer-oriented with excellent interpersonal skills.
Strong attention to detail.
Exceptional multitasking abilities.

Benefits:

50k-75k per year
Health, Dental, and Vision insurance
401(k)
Paid Holidays
Paid Time Off

Responsibilities:

Greet customers promptly in the service drive and accurately write up vehicles for service
Dispatch repair orders to team leads and consult with technicians regarding required repairs
Prepare detailed estimates based on technician recommendations
Clearly advise customers on necessary repairs and maintenance needs
Determine factory warranty eligibility and process all warranty paperwork in accordance with manufacturer standards
Keep customers informed on the status of their vehicle throughout the service process
Finalize invoices, review completed work with customers, and process payments
Maintain exemplary customer service and ensure a positive service experience

Job Tags

Full time

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