Job Description

Salary: $23–$28/hour

Is this your perfect fit?

• Are you an experienced customer service professional who enjoys building relationships, solving problems, and keeping operations running smoothly?
• This role offers the opportunity to support customers placing orders, generate accurate quotes, and collaborate with multiple departments to ensure seamless order flow.
• If you thrive in a fast-paced environment and enjoy providing exceptional service, this could be the ideal next step in your career!

What your future day will look like:

• Prepare detailed and accurate customer quotes, involving leadership when needed
• Communicate with customers in a courteous, professional manner via phone, email, or face-to-face
• Assist customers with questions, order details, and issue resolution before production begins
• Partner with departments across the organization to ensure timely order processing from entry through shipment
• Identify opportunities to grow business through customer interaction
• Address and resolve customer credit or quality concerns when appropriate

Benefits Offered:

• Comprehensive medical, dental, and vision options
• PTO and paid holidays
• Retirement plan options
• Supportive team environment
• Opportunities for career development

Type: Direct Hire

To be a champion in this role, you will need:

• 3+ years of customer service experience in an industrial/manufacturing environment
• Basic mathematical aptitude
• Background in printing or packaging helpful, but not required
• A strong customer-focused mindset and calm approach when facing challenges
• Strong organizational habits and excellent communication (written & verbal)
• Solid computer and typing skills
• Experience with Microsoft Office and CRM (SalesForce)

We know you are more than a resume and understand your next career move needs to be the right fit! If this is your first time considering Godshall as your trusted partner, welcome! Once you apply, we will review your experience and skills, and you’ll hear back quickly with next steps.

If you’ve already worked with Godshall, please reach out to your recruiter. We’ll gladly update your file and make sure you’re considered for all roles aligned with your background and goals.

Godshall & Godshall Personnel Consultants, Inc. is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, status as a parent or protected veteran status.

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