Job Description

Account Exeutive Home Health

Summary & Objective

The Account Executive is a professional sales consultant who is responsible for developing and maintaining relationships with physicians, physician office staff, social workers, and case managers to educate community contacts and elevate understanding of home health services

Knowledge & Experience Requirements

• Bachelor’s degree in business, marketing, or related field or equivalent combination of education and experience.

• 2-3 years outreach, professional relations, home health marketing/ sales experience or related field required.

• 3 years clinical / healthcare expertise in HH/ALF/NH/ILF/Hospital setting preferred.

• Ability to develop sales strategies and achieve sales goals

• Must have knowledge of computer office/clinical software.

• Must be able to read, write and understand the English language.

• Strong communication and interpersonal skills

• Knowledge of local, state and federal regulations

Essential Functions

• Acts as a consultant to our referral sources to educate them about Catholic Home Health Services and access to our care

• Proactively analyzes business trends and constructs appropriate growth plans within their territory.

• Develop and implement marketing strategies to maximize the productivity and increase census.

• Timely Documentation of all customer profile information and activities in CRM system

• Consistently visits referral sources to educate about Home Health services.

• Establish and maintain effective partnerships across organizational boundaries (hospitals, physician’s offices, senior retirement communities, skilled nursing facilities, assisted living facilities) to share information improve agency goals and leverage capabilities.

• Ability to respond to diverse referral sources regarding questions pertaining to Home Health services.

• Work collaboratively with Associate Director of Business Development, Director of Business Development and Executive Director, Admissions team and develop and integrate marketing strategies into the admission process.

• Facilitate seamless transfer of patient to agency by working with referral sources to obtain required documentation 

• Travels throughout South Florida and expand territory as business needs dictate.

*Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.

Other Duties

• Organizes meetings with referral sources to provide educational information on Catholic Home Health services as well as on any other topic requested.

• Functions as a Catholic Home Health, Inc. representative at various trade shows, meetings and community functions.

• Communicate with referral sources about appointments, MD orders, time frames for admission, and overcome any other barriers that may preclude us from a prompt and efficient admission.

• Ability to interact with the public and other employees in a positive manner and promote a cooperative working environment.

• Attend various meetings as requested with minimal advanced notice.

• Maintain your required licenses, certifications and mandatory skill updates.

• Comply with all policies, local, state and federal laws and regulations.

• Provide other duties of other team members.

• Perform other duties as assigned.

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